Question 1

How does student storage work?

Accepted Answer

We collect your items, store them securely, and deliver them when you're ready.

Question 2

How much does storage cost?

Accepted Answer

Prices start from £1.75 per week depending on the number of boxes stored.

Question 3

Can I use my own suitcases or bags for storage and shipping?

Accepted Answer

Yes, and we will provide a free heavy duty label holder for each suitcase.

Question 4

Can I use my own boxes for storage?

Accepted Answer

You can only use our free heavy duty boxes.

Question 5

Can I use my own boxes for shipping?

Accepted Answer

Yes, you can use your own double-walled heavy duty boxes for shipping.

Question 6

Can I store and ship furniture, bikes and other bulky items?

Accepted Answer

We cannot store furniture, sorry, but bikes are allowed as long as they're inside heavy duty double-walled bike boxes.

Question 7

Where do you store my belongings?

Accepted Answer

At remote warehouses closed to the public.

Question 8

How do you transport my belongings?

Accepted Answer

We collect your boxes, store them for as long as you like, and return them to your new address at the end of storage using our network of vehicles and partners.

Question 9

What about storage and shipping insurance?

Accepted Answer

We provide up to GBP150 free cover per box in the event of loss in transit.

Question 10

What can I store and ship with you?

Accepted Answer

Pretty much anything that fits in a box or suitcase, but not liquids, batteries, flammables, and food.

Question 11

What is your minimum/maxmimum student storage period?

Accepted Answer

Minimum storage period is 2 weeks. There is no maximum storage period!

Question 12

Can I use different pick-up and drop-off addresses for storage?

Accepted Answer

Yes, absolutely.

Question 13

Do you charge extra for returning stored items to another city?

Accepted Answer

No, unlike our competitors, our return delivery charge covers all cities in the country.

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